Delivery and payments

What are the shipping costs of my order to my country?

Shipping costs may vary depending on your order destination and products ordered and are automatically calculated depending on the product weight. To get a shipping quote, please add the desired products to your shopping cart and type down your postal code. The website will then calculate the shipping automatically.

Estimated delivery Time

Estimated shipping time may vary depending on your location;
USA: 7~14 days / EU:5–10 days / Oceania & Asia: 7-15 days / Africa & ME: 7-17 days.

All orders are shipped by 1st Class Priority Airmail, EMS or other express courier service. Please note that these are only estimates, shipping time may vary depending on various factors such as local customs clearance and postal services overload during local holiday seasons. While most orders are dispatched within a week, some items might not be in stock due to sold out status. In this case a store manager will get in contact with you to offer an approximate production time, or a substitute or proceed with a refund.

What payment methods are available

Most of our orders are coming from businesses so direct bank transfer is big for us.
For the retail sales made from the website we offer Credit/Debit card payments, Giropay, PayPal payments and direct bank transfer.

How do I track my shipment?

Once your order is ready and ships, an email update with tracking information for your shipment will be sent to you by email. To track your shipment you can use world services like www.aftership.com or https://www.17track.net

If you cannot track your shipment it is possible that the postal tracking system has not yet been updated and some time is required.